Information

Shipping & Returns

Customs

You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Unfortunately, we have no control over customs and clearance charges and cannot predict what they may be. Therefore, additional charges must be borne by you. Customs policies vary widely from country to country; you should contact your local customs office for further information.

Additionally, when ordering from us, you are considered by your own country to be the importer of record and must comply with all their laws and regulations.

Returns

If you experience any problems with our products please contact us so we can make it right.

GST

All retail prices include GST however all of our wholesale prices exclude GST. All orders shipped outside New Zealand will be billed GST exclusive.

Privacy Notice

We want to make your shopping experience as safe, satisfying, convenient and pleasurable as possible.

We take your privacy very seriously.

The information which we receive from you is used to process orders and to provide you with a more personalised shopping experience. This means that your information will not be sold or otherwise divulged to third parties.

Conditions of Use

Currencies
Conversion rates are taken daily from the US stock exchange. These rates are intended as an indication of conversion rate only, and may be billed at the rate current at the time of transaction.

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